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VPN Setup for MAC OS X : PPTP Protocol

Last Updated: Mar 09, 2015 05:21PM EET

This article explains how to setup PPTP VPN protocol connection on a MAC OSX.

Before we being you need to Activate your VPN account from your Smart DNS Proxy MyAccount panel. In order to do this login to your

Under Home section you will find 
VPN Configuration Status. There simply enter the vpn username you would like to use and then click Activate. Your VPN account password will be the same as your Smart DNS Proxy account.

Smart DNS Proxy VPN Configuration 1

Setting up your MAC OSX for VPN:


Open "System Preferences" and click on the "Network" icon.

VPN setup for Mac OS X Image 01


Click on the "+" button to add a new network.

VPN setup for Mac OS X Image 02


Fill out the form as follows:

  • For the Interface option, select "VPN".
  • For the VPN Type option, select "PPTP".
  • In the Service Name box, enter "Smart DNS Proxy".

Click the "Create" button

* For above Service Name, you can enter any friendly name as you like. For example if you are setting up connection for UK server, you can enter "Smart DNS Proxy UK" so you will remember you are connecting to UK. 

VPN Setup for Mac OS X Image 03


Using a web browser, navigate to the "Smart DNS Proxy VPN Server Location Page" on our support website. Locate your "VPN" server.

  • In the Internet address box, enter the address of your choice "VPN" server.

Using a web browser, navigate to the "MyAccount > HOME" section in your Smart DNS Proxy MyAccount. Then using the details on that page, fill out the form as follows:

  • In the Account Name box, enter the value displayed next to "VPN Username".
  • Make sure Encryption is set to "Automatic (128 or 40 bit)".

Click on the "Authentication Settings" button.

VPN Setup for Mac OS X Image 04

Make sure "Password" is selected and enter your Smart DNS Proxy account password, then click "OK".

VPN Setup for Mac OS X Image 05


Click on the "Advanced" button. On the screen that appears, ensure the "Send all traffic over VPN connection" option is ENABLED.

VPN Setup for Mac OS X Image 06


Check the "Show VPN status in menu bar" option, then click the "Apply" button.

VPN Setup for Mac OS X Image 06

You can now click the "Connect" button and the VPN connection should be established. 

You can connect and disconnect at anytime using the options in the menu bar at the top of the screen. If the VPN connection fails, see the troubleshooting tips below.


There are several reasons that the VPN connection will fail. Here are some things to check. 

  • PPTP protocol might be blocked in your Internet Service Provider connection. Setup L2TP VPN connection. L2TP uses different protocol and encryption layer.

If the VPN connection still fails, please log a ticket with our support team for assistance.

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